Frequently Asked Questions
What is QC Socialite?
QC Socialite is a marketing and event coordinating company based in Charlotte, NC. We coordinate a variety of vendor events each year. Our mission is to provide affordable opportunities for small businesses, in high traffic locations where small businesses can engage with new customers.
How do I see QC Socialite’s list of upcoming events?
Do I need tickets to shop at your events?
No, currently all QC Socialite hosted events are 100% free and open to the public! We welcome you and appreciate your support of Charlotte's small business community.
How do I apply for a vendor space?
Select the "Apply Now" button from the menu, or click HERE. Once on that page, you will see buttons to information for each event. Just scroll down and you will find the application form online.
What happens to my application deposit?
A $40 deposit is required with all vendor applications.
What are the payment terms?
Due to the limited spaces and high-demand, our standard payment option requires a $40 deposit with your application and once approved, your invoice is due within 48 hours of booking.
If booking 3+ events (applications submitted the sam day) you can pay your application deposits and then only 50% is due within 48 hours of booking. The remainder is due 30 days prior to the event! This allows you to sign up for more events and spread out the cost while still securing your exlusive spot per brand.
What if I can't make it to an event that I registered and paid for?
We make every effort to work with vendors when unforeseen circumstances arise. However, we often pay for your space prior to your change in plans. As a standard, vendor fees are non-refundable, but please dontact us as soon as you know of your change in plans and we will do our best to work with you on a credit toward a future event. No refunds will be issued under any circumstances.
What if I am running late the morning of an event?
Notify us immediately! Send us a quick email or text and let us know as soon as you realize you are running behind. Again, we understand that things come up. Communication is key. If you let us know you are running late, we can try to accommodate you. Please note that if you are late and do not notify us, we will reserve the right to refuse your setup upon arrival. Malls have strict rules for setup and it is our job to abide by those. Again, let us know as soon as you realize you won't be on time.
What is your chargeback policy?
QC Socialite is a small business, just like you. Due to fraudulent charges from vendors that no-show or violate rules, we will fight any chargebck filed agains us to the fullest extent, up to and including civil proceedings and criminal charges when applicable. We will not tolerate fraudulent chargebacks!
Can I request a specific location at the event I booked?
We spend a great deal of time planning our events, including thoughtfully placing vendors in locations where they are most likely to be successful. Effective June 1, 2021, to be fair to all of our valued customers, if you have a location request, a fee of $20 will be added to your invoice. You will then be able to make a request for a general area (i.e. within eyeshot of the Nike Store or on the same corridor as Belk).
We will do our absolute best to accommodate all requests with priority to requests in the order in which they are received. Your request must be made on your application and payment for the request must be received with your original invoice for consideration. Due to the overwhelming number of requests, we will not be able to honor requests after the application has been submitted. If we are unable to accommodate your request, we will credit the $20 fee to your vendor account. Credit may be redeemed toward a future event. "General Area" will be as interpreted by the QC Socialite Team. Exact placement is never guaranteed due to venue restrictions beyond our control. Due to last minute changes by the venue, we may be unable to provide advanced notice as to whether your request was granted.
Can I download a list of the FAQs as a PDF?
If I change registration from one event to another at a higher price, do I pay the difference?
Yes, while we do not allow moving of registration, extreme and extenuating circumstances may require you to switch events. If this does happen, you will be invoiced for the difference.
The event I am interested in says "waitlist" - what does that mean?
If a spot does not become available, you will be notified and able to select another event. Your deposit will be applied to the event you select and notated on your account until you select a replacement event. Waitlist deposits will only become credit and will not be refunded.